Solution: Access points do not connect to the new controller?

Instructions for manual access and setting the correct link to the UniFi Controller via remote access

  1. You need the password of the access point. In the factory state, the user name and password are: ubnt. The password is changed by the controller after integration. You can find it in the settings under “Site/Device Authentication”.
  2. Connect to the access point via SSH. You can use Putty for this purpose. Log in.
  3. Type “set-inform” and confirm with enter.

  1. The access point connects to the controller and can be integrated.

You can download Putty at